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WTF is crowdsourced web testing?

Posted by Dan Berry on Wednesday 09 August 2017

A substandard product is one of the many reasons why you might lose a customer to a competitor. A poorly functioning mobile application or website can leave existing or potential customers with a bitter taste in their mouths, which is why it’s vital to ensure you implement thorough testing. But should you go down the traditional software testing route or utilise a crowdsourced web testing solution? What are the differences between the two?

Traditional testing is performed by a small team, made up of web testing professionals, all based in a single location using a small range of devices and operating systems. This, combined with a lack of other resources such as money and time, usually results in undiscovered issues being discovered by your web visitors. 

Crowdsourced web testing has changed the way web testing is done. Instead of relying on a single company based in one location with a limited range of devices, testing is crowdsourced to thousands of testers from different locations all over the world. These testing communities are often professionally qualified and are able to test a wide variety of projects, such as a website or mobile app. They are also capable of testing a project that's still under development or has gone live.

Now that you understand the differences between traditional testing and crowdsourced web testing, what are the benefits of crowdsourced web testing?

Benefits of crowdsourced web testing

The three main benefits to web testing are device coverage, speed and testing on demand.

1) Device Coverage

No single traditional software testing company can provide the wide range of devices or software platforms required to ensure your new software or site is compatible with all of the devices your visitors use. By crowdsourcing to a community of testers with multiple devices, the problem of limited access to devices and software platforms is dealt with. Whether you're looking to test operating systems such as Windows, iOS, Android and OSX, or hardware, such as PCs, tablets, mobile phones or smart TVs, crowdtesting leverages the power of the crowd to provide the wide range of devices (there are currently 24,000 in circulation) and software necessary to ensure your site or app works correctly and meets your customers’ expectations.

By crowdsourcing to different testers using different hardware and software based all over the globe, you are also able to test your software or website under real world conditions, avoiding the problems associated with testers working under artificial settings created in a testing lab. This is because the real world is not perfect, users remove and reinstall apps all the time on their phones, carriers may not always have perfect data transmission which could cause unexpected behaviour with an app or website application. There are so many variants to consider within the wild testing but this can strengthen your testing.

2) Speed

By using crowdsourced testers, you are able to deploy testers onto a project much quicker than traditional web testing. Crowdsourced testing is also able to deliver the equivalent of 90 days of testing in just 72 hours, and at 10% of the cost when compared to hiring full time web testers.

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3) Testing on demand

Traditional full-time testers may have periods of downtime where you are paying them to sit around until the next project comes along. Crowdsourcing testing allows you to hire testers on a per project basis, as a when you need the resource

There are many other additional benefits to crowdsourced web testing. Web testing gives you increased flexibility by providing you with access to testers across multiple time zones, so that testing can be done at any time of day or night. For example, testing can be performed over the course of a weekend so the results are delivered on the Monday. A globally crowdsourced web testing team also helps you handle localisation, as you are able to source testers to specifically deal with issues like language, cultural differences, browser and Internet restrictions, and many other problems that may be specific to different countries. A crowdsourced web testing solution also helps you avoid the issue of browser blindness by ensuring a large number of testers are available to test your new software or website.

If you use BugFinders’ fully managed service to do the functional, usability and security testing on your site and apps, you will receive a Clean-Site Validation certificate indicating that the site has been extensively tested. This will help ensure a successful launch and reduce the stress normally associated with testing a site that's live or under development.

It is possible to be bug free, and with 55,000 testers and users across 145 countries, we ensure just that. Fill out our pricing calculator with your project requirements to get an estimate.

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