The following blog is an excerpt from our recently released report 'Website Wars 2018 - Web & Mobile Conversion Quality Index'.
We work with hundreds of Europe’s most successful retailers, helping them to:
- Improve online customer engagement
- Protect their brand
- Grow their online presence
- Increase conversion rates
Retailers are highly sensitive to the smallest drops in sales performance and are fanatical about fixing the causes. Since 2012, we have witnessed significant drops in digital online experience quality. This can have an impact on share price, and cause distress amongst e-commerce managers.