Who did we work with?
Web-Blinds is the trading name of Hillarys, a manufacturer and retailer of made-to-measure window blinds, shutters, curtains and awnings.
What was the aim?
A new website was built to improve the UX across desktop, tablet, and mobile devices whilst the open-source Magento eCommerce platform was upgraded from version 1.1 to 1.4. UX was paramount to the success of the new website, which was seen as the fulcrum of the company’s digital transformation. Fluctuating website launch dates created a need for rapid, thorough UX testing on a large scale at short notice across all devices.
There were three separate testing cycles required within the space of one month.
"Without BugFinders we wouldnt be able to provide such a bug-free website as we currently have for Web-Blinds."
Matthew Barney, Head of Web Technology, Web-Blinds
What was the outcome?
Web-Blinds chose BugFinders because of the successes of previous projects BugFinders had undertaken for them in the past.
BugFinders’ network of testers completed each of the three test cycles within two days. On each occasion, our platform presented an aggregated report featuring a number of bugs that adversely affected UX on the new website. This enabled Web-Blinds to resolve the issues quickly and optimise UX across the site prior to the launch date.
The speed, efficiency and scale of BugFinders’ crowdsourced testing model gave Web-Blinds’ IT department the agility to align themselves with business strategy, with minimum lag time between requested code changes and their results being rigorously tested across multiple devices. The management at Web-Blinds, were impressed with the service delivery they received. They consider BugFinders a key part of the project lifecycle.
BugFinders is now considered part of eCommerce strategy at WebBlinds, and has been made a strategic partner for UX testing.